Shipping & Delivery Policy
At Shoptiso, we strive to provide you with a seamless and reliable shopping experience. Please review our shipping and delivery policy to understand our processes and commitments.
Shipping Methods and Delivery Times
We offer various shipping options to meet your needs. The delivery time and cost depend on the shipping method selected and your location.
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Delivery on the next business day.
Please note that delivery times are estimates and may vary based on factors beyond our control, such as weather conditions or carrier delays.
Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
We offer international shipping to select countries. International shipping times and costs vary based on the destination. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your order on the carrier’s website.
Shipping Address
Please ensure that your shipping address is correct at the time of checkout. Shoptiso is not responsible for packages delivered to an incorrect address provided by the customer. If you realize there is a mistake in your shipping address, please contact us immediately at jackswager818@gmail.com.
Lost or Damaged Packages
Shoptiso is not responsible for lost or damaged packages due to carrier mishandling. However, we will do our best to assist you in resolving any issues. If your package is lost or arrives damaged, please contact us at jackswager818@gmail.com within 7 days of the estimated delivery date for assistance.
Returns and Exchanges
For information about returns and exchanges, please visit our Return Policy.
Contact Us
If you have any questions about our shipping and delivery policy, please contact us:
- Email: jackswager818@gmail.com
Thank you for shopping with Shoptiso!